Last Updated: 05/10/2023

  1. Introduction:

Thank you for choosing WashGenie. Your privacy is paramount to us, and through this Privacy Policy, we aim to inform you about the data we collect, how it is used, and your rights regarding your information.

  1. Information We Collect:
    • Personal Information:
      • Full Name
      • Mobile Number
      • Partial Address
    • Vehicle Information:
      • Car Number
      • Car Model and Details
    • Payment Information:
      • Transaction details through the payment gateway
  1. Purpose of Data Collection:
    • Account Management: To create and manage your WashGenie account.
    • Service Provision: To schedule, manage, and enhance your car wash services.
    • Communication: To send service updates, offers, and promotional messages.
    • Payment Management: To manage transactions and maintain a secure wallet system.
    • Customer Support: To respond to queries, and feedback, and uphold customer relations.
  1. Data Sharing and Disclosure:

We maintain strict confidentiality of your data and do not share it with third parties, except:

Legal Compliance: When required by law or legal processes.

  1. Data Security:

We employ robust security measures to safeguard your data against unauthorized access, alteration, and disclosure. However, no method of transmission or storage is 100% secure.

  1. Understanding Your Rights with Us:

At WashGenie, we believe in transparency and giving you control over your personal data.

Here’s a quick guide to understanding your rights:

    • Get to Know Your Data: Feel free to ask us about the personal data we hold about you at any time.
    • Making Things Right: Notice something off about your data? Let us know, and we’ll correct it!
    • Say Goodbye to Your Data: If you wish to erase your data from our records (and we have no legal obligation to retain it), just give us a shout.
    • Choose Your Communication Preferences: Prefer not to receive marketing messages from us? You can ask us to stop using your data for marketing purposes at any time.
    • Your trust is vital to us, and we’re here to ensure your data is handled with care and respect. If you have any questions or requests about your data, don’t hesitate to get in touch!
  1. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance user experience and collect data about website usage.

  1. Third-Party Websites:

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites.

  1. Changes to This Privacy Policy:

We reserve the right to modify this policy. Changes will be updated on this page with a revised "Last Updated" date.

  1. Contact Us:

For any queries or concerns related to this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +91 87991 23260

Who we are

Suggested text: Our website address is: https://themes.muffingroup.com/be/carwash3.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.